What are practice policies and why they are important to you.
We believe that good veterinary care is built on clear communication and keeping our clients informed.
From time to time, there are changes in legislation, public health guidance, or specific circumstances that mean we need to have policies in place to help protect pets, owners, our team and the wider community.
This page brings together our practice policies and guidance on important topics that may affect you and your pet.
Some policies are required because of legal or professional responsibilities, while others help us manage specific risks and ensure we can continue to provide safe and effective veterinary care.
We understand that some of these topics may feel worrying or confusing. Our aim is not to create barriers, but to provide clear information, explain what you need to know and support you in making the best decisions for your pet.
Every pet and every situation is individual. Our team is here to offer advice, answer questions and help you understand how any policy may apply to you and your pet.
We will always aim to:
Please take a look through the guidance. If you are unsure about anything, our team will be happy to help.
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